Frequently Asked Question

About Etutors.Live

Etutors.Live is a wonderful online solution for every parent whose child is on the brink of choosing the path that will help him forge his career ahead. Our mission is to provide an efficient, individualized online tutoring service that can help school and college going students, every day.

It is a fully online tutoring service with 1000’s of fun & short videos and quizzes from best teachers across the world. Learners get access to the best tutors in the world in a wide range of academic areas such as Math, Science, English and various Test Preps. Learning sessions take place in our easy-to-use online classroom, which runs in the web browser. Our tutors provide one-to-one tuition through our online classroom removing the hassle and cost of traveling. Students can enjoy learning from their home at their own comfort level.

Etutors.Live is the best online tutoring service because we offer more than just tutoring. With our online study sessions, you can learn on your own schedule and practice with the best to make sure you’re prepared. And if you have any doubts, you can get an on-the-spot online tutor to help you out. Online learning is easy to adapt and is an effective way to learn at the comfort of home. Our focus is on quality education, and we achieve that through accredited and experienced educators.

Looking for a great way to improve your child‘s grades? Look no further than MEtutors.Live! Our tutors are the best of the best, coming from top tier colleges with the experience and qualifications your child needs to succeed. With a wide range of tutors to choose from, you‘re sure to find the perfect fit for your family. Sign up today and see the difference Etutors.Live can make!

Our team at Etutors.Live is passionate about helping our students succeed. We only work with the best tutors who are not only great communicators, but also understand the psychology of our students. With feedback from parents and students, you can be sure you’re making the best choice for your child’s success.

At Etutors.Live, we carefully select our tutors through a strict selection criteria. We only choose tutors who study at leading universities and achieved top grades. In addition, we interview each tutor individually to assess their personality and communication skills. We guarantee that you will be satisfied with your chosen tutor by offering a demo session.

Shared Whiteboard is the best way to get ahead, whether you‘re looking to improve grades, raise test scores, or get into your dream school. Our online classroom allows you to meet a variety of tutors before you decide to book, watch back tutorials after they take place, and save time spent on travelling. You can arrange tutorials whenever and from wherever you like.

Etutors.Live is the best place to get tutoring because our tutors come from all over the world! They have a passion for helping students and are always willing to learn more themselves. Our tutors have a graduate degree in the subject they teach, and some even have a postgraduate degree! They are also certified by the US educators and school administrators. You can find out more about our tutors by clicking on the Our Tutors tab on the Home Page of www.Etutors.Live.

Etutors.Live tutors go through an extensive training in international standards of teaching for several weeks. Thereafter, they are interviewed and certified by our US educators and school administrators. Etutors.Live is the best way to get ahead in school and prepare for college exams!

You will be able to find a Math, Science or English tutor for each grade and test that is right for you. We are constantly expanding our team to make sure that we can provide the best possible service to our clients.

We are incorporated in the state of California.

You need an active MasteryPrep account to connect to a tutor. If you already have an account, just sign in and start a session anytime you need help – 24 hours a day, 7 days a week! Just click on the tutor chat at the bottom right corner of you screen. You will get the tutor list available. Online tutors will be shown with a green dot. By clicking on any online tutor, you can start the chat immediately. After that you may enter the current session or schedule your session.  You can also use the search bar to filter the list of tutors by subject or test prep.

Looking for help with your AP Calculus course? Look no further than eTutors.Live! We provide topquality tutoring services to help you ace your course and pass your AP exam. Soon, we‘ll be offering tutoring for other AP courses such as Physics and Chemistry. Don‘t miss out on our great services sign up today!

Academic & Content-related Queries

At Etutors.Live, we have a wide variety of certified tutors to choose from, so finding one that is a good fit for your family should not be a problem. Give us a call today and we would be more than happy to help you find the perfect tutor for your family!

Some teachers may have a degree in one subject but have tutoring or teaching experience in multiple subjects. At Etutors.Live, we have a variety of tutors who can teach multiple subjects! Whether you’re looking for a math tutor or a language tutor, we have you covered. Our tutors are experienced and certified, so you can be confident that you’re getting the best possible education.

At Etutors.Live, we pride ourselves on finding the perfect tutor for your needs. However, we understand that sometimes a different approach is needed. If you‘re not satisfied with your current tutor, let us know and we‘ll help you find a better fit.

At Etutors.Live, you can always work with your favorite tutor again! All you have to do is check their availability and you can have another great session with them. If one of your favorite tutors is not available, you can wait or let us find another great tutor to help you out!

Etutors.Live is not just some answergiving service. Our philosophy is to help students understand the concepts of what they are working on, so they can learn how to solve the problem and reach the answer on their own. This way, you can build a foundation of knowledge that will last you a lifetime.

Don‘t worry if your tutor isn‘t able to help you with your question. Our tutors are professionals and are always willing to help. If you‘re not satisfied with a session, you can request a credit for the minutes used. We will review the session and if it doesn‘t meet our standards, we will credit those minutes back to your account!

Etutors.Live is the best place to find certified tutors for your child! We pride ourselves on having the best selection of tutors for every grade level. Parents are free to change tutors whenever they would like, so you can always find the perfect fit for your child!

Etutors.Live is the perfect place to get the best education for your child! We specialize in Math, Science and English for grades 3 to 12. We also provide college grade, Prep help for Standardized tests like SCAT, SSAT, SHSAT, AP and State exit exams. In addition, we offer Summer Courses in Math and Science and Assignment Help across all grades/subjects. Etutors.Live is the best place to get the best education for your child!

Etutors.Live is the perfect place to get homework help! Not only will you get the help you need, but our tutors will also make sure that you understand the material. We provide help for all subjects and grade levels, so don‘t hesitate to reach out to us!

Etutors.Live has a wide range of online content available, including assessments, worksheets, subject and topicwise notes and presentations. Tutors and students can share documents, presentations and websites during a tutoring session.

Our tutors at Etutors.Live exactly know and follow the curriculum specified by the students school state education department. This allows them to be fully prepared for each and every tutoring session, providing the student with the best possible education.

Etutors.Live is the best place to get a tutor! We make sure that our tutors are using the same textbook as the student to make things as easy as possible. Our tutors are also experts in the curriculum specified by the students school state education department. You wont find a better place to get a tutor than Etutors.Live!

At Etutors.Live, we pride ourselves on being able to provide our students with the best possible experience. That‘s why we offer the option to email scanned copies of your assignment sheets to your tutor! This way, you can be sure that your tutor is getting all the information they need to help you succeed.

You can have a math tutor and a science tutor with the same great learning package from Etutors.Live. Separate tutors may be selected for each subject, but you‘ll be getting the same highquality education no matter what.

How An Online Session Works

At Etutors.Live, we make it easy to get the help you need when you need it. Our online scheduling system makes it a breeze to set up appointments with the tutor of your choice. And if you need help right away, we also offer ondemand sessions with any available tutor. So why wait? Get the help you need today with Etutors.Live!

Etutors.Live is the best place to get your doubts and problems clarified. You can use our services to get answers to your problems and improve your understanding of the subject. We have a team of experienced and qualified tutors who are always ready to help you. You can also get your sessions recorded for future reference.

There are several reasons why you should use headphones while using Etutors.Live. First, it will help you to avoid any keyboard noise or echo that may be distracting during a lesson. Second, using headphones can help you to focus more on the lesson and block out any other distractions. Third, it can help to create a more private and personal learning experience. Lastly, using headphones can help to increase the quality of your lesson by allowing you to hear your tutor more clearly.

At Etutors.Live, we always have your best interests in mind! We understand that things happen and sometimes a tutor may have to cancel a session. If this happens, you will be immediately informed and given the opportunity to reschedule with the same tutor or with a different tutor. We always want to make sure you‘re getting the best possible service, so if you‘re not satisfied with the rescheduled session, you can receive a full refund.

At Etutors.Live, we offer a refund for any upcoming tutorials that are cancelled up to 24 hours before they are due to start. So if you need to cancel for any reason, please get in touch with Etutors.Live as soon as possible. We pride ourselves on being able to offer our students the best possible service. We hope you have a great experience with Etutors.Live!

At Etutors.Live, we want you to be a satisfied customer and will do whatever we can to help you achieve your goals! That‘s why we offer flexible subscription plans that you can change or cancel anytime. Plus, you can check your subscription plan info and billing history anytime in your account & billing information menu. So you can always track your progress and make changes if needed.

Do you want to improve your grades but don‘t have time to go to a tutor‘s house? Do you have a hectic schedule and can‘t commit to a regular tutoring time? With Etutors.Live, you can schedule tutoring sessions with a tutor of your choice at dates and times convenient to you! Our online tutoring sessions are conducted using live voice interaction, live chat, the use of an interactive white board, and cobrowsing of web based content, providing you with a personalized, highquality, interesting and effective learning experience with our qualified and experienced tutors. Register now for a free trial or purchase a learning package to get started!

Why choose online tutoring with Etutors.Live? Here are just a few of the advantages: You can learn from the comfort of your own home, so you don‘t have to waste time travelling Our online tutoring is just as effective as facetoface tutoring, if not more so! You‘ll have a personalized, highquality learning experience that is interesting and effective. Not to mention, online tutoring with Etutors.Live is less expensive than facetoface tutoring.

At Etutors.Live, we have the best tutors from around the world! They are available 24/7, so you can always schedule a tutoring session at a time that is convenient for you. If you need help scheduling a session, please contact us at or call +1 269 763 4602, and we will be more than happy to help you out.

At Etutors.Live, you can always tell the tutor what subject and topic you need help with! You can even specify this when scheduling a session! The tutor will always plan your lessons accordingly. You may also ask questions during the tutoring session. Etutors.Live is the best place to get the help that you need!

At Etutors.Live, we provide a personalized tutoring service that is tailored specifically for each student. We understand that every student has different needs, and our oneonone tutoring sessions allow us to meet those needs in the most effective way possible. Our tutors are experienced and knowledgeable, and they will work with you to ensure that you receive the best possible education. We also have different packages that allow for group learning. Contact us today to learn more about our tutoring services and how we can help you reach your academic goals!

At Etutors.Live, we do our best to provide you with the same tutor for each session. However, if the assigned tutor is not available for a required date and time, we will assign a qualified alternate tutor.

If you‘re not happy with your current tutor, no problem! Just shoot us a message via theContact Us page and we‘ll take care of it. We‘ll investigate and do our best to resolve the issue to your satisfaction. If you need to change tutors, just give us 24 hours advance notice.

If you‘re looking for the best way to schedule your tutoring sessions, look no further than Etutors.Live! Our easytouse calendar system allows you to schedule all your sessions in one place, so you can always be sure you‘re getting the best possible learning experience. Plus, our tutors are available for scheduling six weeks in advance, so you can always find a time that works for you.

At Etutors.Live, we always record each session. This is for quality control, addressing customer issues, if any, and for further reference/review by the student or parent. Your session recording can be accessed only by you, your parent or by authorized Etutors.Live personnel. Your session recordings are available for reference for a period of 30 days from date of the session.

If you want to listen to a recording of your session, all you have to do is login to the Etutors.Live website using your username and password. Once you’re logged in, click on “My recordings” and you’ll see a list of all the recordings from your sessions over the last 30 days. Just choose the recording you want to listen to and hit play!

If you forget to join your session, don‘t worry! The tutor will start the session and remain online for 10 minutes past the scheduled time. In the event the student does not show up, the session is terminated and is charged to your account.

Don‘t worry, at Etutors.Live, we make sure that the session is rescheduled at the mutual convenience of student and tutor. Plus, the session is not charged to the students account.

You can schedule your next session with your tutor up to 6 weeks in advance! This allows you to plan for upcoming exams, assignments, and projects well in advance. Having a tutor that you can schedule far in advance is a great way to ensure you will always have the help you need to succeed!

Registration & Free Trial

What if the subject you want isn‘t listed? No worries! We have many more subjects that are not listed on our site. Just shoot an email over to team@Etutors.Live and we’ll get right on it!

Etutors.Live makes it easy to get started with a free trial lesson! Just click on theFree Trial button on the homepage, fill out the form, and on the next page you can schedule your lesson. With experienced and professional tutors, Etutors.Live is the perfect place to improve your skills and knowledge in the subject of your choice!

Why register with Etutors.Live? We offer: – Free, no obligation trial – Affordable pricing – Experienced, certified tutors – Live one-on-one tutoring – Small group and collaborative sessions Registering with Etutors.Live is the first step to get the best out of our tutoring sessions. So what are you waiting for? Register now!

You‘re probably wondering if the free trial will be exactly like a paid tutoring session. I‘m here to tell you that it absolutely will be! It will be conducted in the same manner, so you can get a feel for how Etutors.Live works. There‘s no commitment required, so why not give it a try? You have nothing to lose!

You can be based anywhere in the world and still take lessons with us at Etutors.Live. Students can bring in any curriculum, not just from the US, and we’ll be able to help out!

If you‘re having trouble registering for an account with Etutors.Live, please double check that the username you‘re trying to use isn‘t already taken or too long. Our usernames are limited to 15 characters to make them easy to remember.

Creating an account with Etutors.Live is easy and free! When you register for a free trial, your account is created automatically. You can also directly purchase lessons without scheduling a free trial by clicking on theBuy Now button. With Etutors.Live, creating an account has never been easier!

Purchase & Cancellation

Etutors.Live is the best place to get affordable, quality tutoring. We offer 30minute individual sessions for a low price, and the more sessions you buy, the lower the price per session. We also offer a great deal for new students buy 3 sessions and get the 4th free! Special education tutoring sessions and college test prep sessions cost slightly more, but we offer package pricing at a great discount. Parents can keep a valid credit card linked to their profile, and payments are due when sessions are purchased. Etutors.Live is the best place to get the tutoring you need at a price you can afford.

If you‘re looking to improve your grades and get help from some of the best tutors in the country, you‘ve come to the right place! At Etutors.Live, we make it easy and convenient for you to get the help you need. Simply click on theBuy Tutoring Sessions tab on the student portal, and you‘ll be taken through our secure payment process. We use PayPal for all credit card payments, for your security. Once your payment is processed, you‘re all set! We don‘t store any of your credit card information.

Yes you can buy tutoring sessions without a credit card! You can use your PayPal account to buy tutoring sessions!

Yes, students from all over the world can take advantage of our tutoring services by paying in US Dollars. Whether you‘re using an International credit card or your own PayPal account, we make it easy and convenient for you to get the help you need!

What are you waiting for? Get started with eTutors.Live today and see the difference that our online tutoring can make in your life! We offer Learning Packages in 5, 10 and 30 session packages so that you can get the most out of your tutoring sessions. With our flexible scheduling, you can choose when and how often you have tutoring sessions. Don‘t wait any longer, get started today and see the amazing results for yourself!

Scheduling a session with your tutor is easy! Just login to your account, select the subject and tutor you wish to study with and choose a time and date from the tutors displayed calendar. You can schedule all your sessions at once or just one at a time.

When you buy aLearning Package from us, you can begin scheduling your sessions immediately. It‘s suggested that you schedule all sessions in your learning package so you have the same tutor throughout. Otherwise, you could schedule from session to session.

At Etutors.Live, we know that things come up! That‘s why we offer the option to cancel or reschedule your session 24 hours in advance. Log in using your username and password, and you‘re all set!

Do you want to learn even more? Etutors.Live makes it easy to extend your learning package. Just click on the Buy Now tab and purchase another learning package. You can use your credit card to make the purchase. You will use the same username and password.

What if you only want to buy a few minutes? No problem! With Etutors.Live, you can purchase the desired number of sessions. If a session is prematurely terminated, there is no credit for the unused portion of the session.

You can cancel at any time before your credits expire. Just email us at team@Etutors.Live and we’ll credit the remaining amount to you, minus a 10% administrative charge. Check out our Terms of Service for more on cancellations.

At Etutors.Live, we always try to give our customers the best possible experience. If you are not satisfied for any reason, please contact us, and we will make every effort to correct the issue. If we cannot meet your needs, you can cancel your Learning Package/Sessions with a 72-hour notice. To cancel, click on the Customer Service tab and let us know you wish to cancel. All unused sessions remaining after the 72-hour notice will be credited to your account, minus a 10% administrative fee.

Technical Queries

To complete a session on Etutors.Live, you will need a computer with a stable internet connection, speakers/audio, and, at least, a microphone (the one built into your computer is fine). We highly recommend a webcam and headphones, as Etutors sessions are based on live video chat. No downloads are required.

If you have any questions or problems, our customer support team is here to help! You can reach us by email at or by leaving a message on our website. Our team will be happy to assist you with whatever you need!

Yes! You can work with your favorite tutor from any corner of the world, regardless of location or time zone with All you need is a computer with a good internet connection and you’re set to go!

Are you having trouble launching your online class or exam session?

  • Make sure you‘re using Google Chrome, Safari, or Mozilla Firefox from a Mac or Windows PC.


  • It‘s also important to ensure that all the software on your computer is up to date. If you‘ve logged onto your computer recently and it has asked you to make an update but you haven‘t, please take the time to make the update now.


  • If your internet connection is unstable or slow, you may experience problems with your online session. Students on wireless internet will see this more often than students using a wired connection.


  • If possible, access your sessions on a computer with a wired ethernet connection. It‘s also important to make sure your browser isn‘t blocking popups.


  • Check for a popup blocker in the url bar. Another possible culprit is the browser. Every browser needs the Zoom plugin to run smoothly.


  • If, for any reason, the plugin failed or crashed during launch you will continue to get the Zoom loading page. If the session hangs when you attempt to join a meeting, try closing the browser and try relaunching in a new browser. For example, if you were attempting to launch a session in Safari and got stuck,
  1. Are you having audio or video issues during your online session? Check your audio and video settings by clicking on the Audio or Video icons in the bottom left corner of the window. There are various audio outputs for a given computer, and the default audio could be associated to a different speaker such as (AirPlay, Bluetooth Speakers, Etc.) and those speakers could be off or on low volume. This video is a great resource to help you troubleshoot your video and audio settings. Students should be mindful of if they have headphones plugged in or if they are using the external speakers. Zoom allows you to use a different speaker and mic (could be different from the default) so you can always have the best experience possible.
  • Mac OSX 10.11 (Yosemite)
  • Mac OSX 10.12 (Sierra)
  • Max OSX 10.13 (High Sierra)
  • Windows 10
  • Chrome OS
  • Safari 5 or higher
  • Mozilla Firefox
  • Google Chrome
  • Internet Explorer 9 or higher

If you‘re looking for a great online tutoring experience, you‘ll want to choose Etutors.Live. We only require that you have a computer, an internet connection, and a headset with microphone and you‘re good to go! Our live chat feature is also a great option if you don‘t want to use voice.

What do you need in order to get started with Etutors.Live? You‘ll need a computer and an internet connection with a minimum of 256 KBPS bandwidth. A USB headset is preferred for better voice quality, but if you choose to use live chat only, then the headset is not required. So don‘t wait any longer, sign up today and start connecting with tutors from all over the world!

Do I need to have any programs to be downloaded on my computer before I start the sessions? Yes! The web conferencing software needs to be downloaded to your computer. It automatically gets downloaded when you clickjoin session for the first time. It takes 810 minutes for the web conferencing software to download on your machine. This is a onetime process.

Etutors.Live requires a minimum of 256 KBPS bandwidth to provide our students with the best possible tutoring experience. A standard home broadband connection is typically more than sufficient to provide our students with the connection they need to be successful.

A digital writing tablet is the best way to make your tutoring session more effective. It is more fun and interesting for the student, and it allows you to work more efficiently.

Etutors.Live uses the best web conferencing technology for reliability and scalability, VoIP based voice communications, SSL 128 bit encryption for secure communications, and PayPal payment gateway for credit card payments, for safety and security of your payment. With Etutors.Live, you can be sure you’re getting the best possible service!

If you‘re having trouble logging in, don‘t worry! Just double check your Etutors.Live user ID and password. You should have received an email with this information when you registered for a free trial or to buy a learning package. If the problem persists, our technical support team will help you out. Just contact us via Live Chat or on our toll-free number. We’re available 24 hours a day, 7 days a week!

If you‘re having trouble hearing, the first thing you should do is check your audio equipment and make sure the settings are correct. Many times, this will fix the problem. If the problem persists, our technical support team will be more than happy to help you out. You can reach us via Live Chat or by calling our tollfree number. We‘re available 24 hours a day, 7 days a week.